Web Consultant: Crafting Digital Excellence

Experts in E-commerce, web design, web development and maintenance. Trusted by top companies and institutions in Australia and globally.

Blending innovation with enduring technologies and practices to elevate your online presence. Guided by analytics and market trends yet trusting instinct and intuition.

We've worked with hundreds of businesses Australia wide

Platforms

200

Websites

How we can help your business

Our web consultants provide strategic planning and insights to map out a clear path to your digital success. From market analysis to competitive research, we equip you with a detailed, actionable strategy that aligns with your business goals and positions you ahead of the curve.

Website optimisation

Enhance your website’s performance with our optimization services.

Market analysis

Gain a competitive edge with our market analysis, highlighting growth and innovation opportunities.

Strategic planning

we equip you with a detailed, actionable strategy that aligns with your business goals

Fast turnaround times

Accelerate success with our efficient delivery and quick turnaround times, putting your project on the fast track.

Digital Success with Expert Guidance

Unlock the path to digital success with our expert guidance. Our team is committed to your growth, offering personalised consulting that translates into effective strategies and superior online performance.

Digital Partnership, Real Results

Strategic planning to achieve tangible digital outcomes.
Expert guidance through every phase of your project.
Robust digital solutions for operational efficiency.
Metrics-driven approach for performance tracking.
Long-term partnership focus for sustained growth.

1

Meet with you

Learn about your business requirements.

2

Analyse

Do a deep dive on your website.

3

Plan

Create and implement your web strategy.

Digital Wellness Assessments

Ensure the health of your digital assets with our comprehensive health checks. We meticulously examine your website’s performance, security, user experience, and SEO effectiveness, delivering a detailed report with actionable insights and recommendations for optimal health and functionality.

Unlock Your Website's Potential!

Discover the untapped opportunities of your digital assets. Get in touch for a comprehensive website analysis and expert consultation!

Our Website Consulting Packages

Explore our range of website management packages, designed to fit every need and budget. From basic maintenance to comprehensive care, each package offers a suite of services tailored to ensure your website’s performance and security. Not finding the perfect fit? Talk to us about custom solutions crafted just for you.

Single Consultation

From $199

1 hour.

Consultation 5 Pack

From $899

5 hours.

Consultation 10 Pack

From $1,699

10 hours.

Frequently asked questions

Wondering how our website maintenance services can help you? Get answers in our FAQs!

Types of Websites

What is a static website?

A static website is one that consists of fixed content. Each page is coded in HTML and displays the same information to every visitor.

What is a dynamic website?

A dynamic website uses server technologies (like PHP, Node.js) to dynamically build a webpage right when a user visits the page.

What's the difference between a website and a web application?

A website generally provides more static content, whereas a web application provides interactive features and functionalities for users to engage with.

What types of websites can you help design?

We design various types of websites including e-commerce stores, blogs, portfolios, corporate websites, and forums.

Can you convert my existing static site to a dynamic site?

Yes, we can revamp your site and add dynamic functionalities as per your requirement.

Performance

How do you ensure a website's performance?

We optimise images, leverage browser caching, minify resources, and use efficient coding to ensure fast loading times.

What is website loading time, and why is it important?

Website loading time is the time it takes for your website to fully display its content. Faster loading times improve user experience and can boost SEO rankings.

What tools do you use to test a website's performance?

We use tools like Google PageSpeed Insights, GTmetrix, and WebPageTest among others.

How does hosting affect my website’s performance?

Good hosting provides faster server response times, better security, and can handle higher traffic efficiently, directly impacting your website’s performance.

What is CDN, and how does it affect my site?

A CDN (Content Delivery Network) is a network of servers that deliver cached static content from websites to users based on the geographic location of the user, significantly improving loading times.

Conversions

What is a conversion rate in the context of websites?

It’s the percentage of visitors who take a desired action on your website, such as making a purchase or signing up for a newsletter.

How can you improve my website's conversion rate?

By optimising the user interface, improving site speed, creating compelling content, and implementing clear calls-to-action, among other strategies.

What are A/B tests, and how do they help with conversions?

A/B testing involves comparing two versions of a web page to see which one performs better in terms of conversions.

How important are landing pages for conversions?

Very important. They are designed with a single focused objective and are crucial in leading visitors towards conversion.

Do mobile-friendly websites convert better?

Yes, with a significant number of users accessing websites via mobile, a mobile-optimized website provides a better user experience, leading to higher conversions.

Aesthetics

How important is website design for my business?

Crucial. Good design impacts how your audience perceives your brand and can significantly affect user engagement and conversion rates.

What are the latest web design trends?

Some of the latest trends include minimalistic designs, bold color schemes, advanced interactivity, and mobile-first approach.

Can you redesign my existing website to make it more modern?

Absolutely, we can update your website’s look and feel to align with current trends while keeping your brand identity intact.

What is responsive design?

Responsive design means your website’s layout and content will automatically adapt for optimal viewing on any device, including desktops, tablets, and smartphones.

How do you ensure the aesthetics appeal to my target audience?

We conduct audience research and utilize design psychology to create a user interface that resonates with your particular audience demographics and preferences.

Security

How do you secure websites from hackers?

We use methods like regular software updates, SSL certificates, secure hosting, and implementing strong access controls among other strategies.

What is an SSL certificate, and why is it important?

An SSL certificate is a digital certificate that provides authentication for a website and enables an encrypted connection. It’s crucial for protecting sensitive data.

How often should I update my website's security?

Security is an ongoing process. Regular updates and monitoring are necessary to protect against new vulnerabilities.

What is a firewall, and do I need one for my website?

A firewall is a security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules. It is recommended for all websites to help protect against threats.

Yes, we can help ensure your website meets legal requirements like GDPR and CCPA through careful planning and implementation of necessary policies and features.

Website Management

A CMS (Content Management System) allows you to create, manage, and modify content on a website without needing specialised technical knowledge. We recommend based on your specific needs, popular ones include WordPress, Drupal, and Joomla.

How often should I update my website content?

Regular updates keep your site fresh for visitors and search engines. The frequency can vary based on your industry and the type of content.

Can you provide training on how to manage my site post-launch?

Absolutely, we offer training sessions and resources to help you manage your site effectively.

Do you offer ongoing maintenance and support services?

Yes, we offer various maintenance packages to keep your site updated, secure, and running smoothly.

What is website downtime, and how can it be minimised?

Downtime is when your site is unavailable to users. It can be minimised with reliable hosting, regular maintenance, and monitoring.

SEO and Marketing

What is SEO, and why is it important for my website?

SEO (Search Engine Optimization) involves optimising your website to rank higher in search engine results, making it more visible to potential visitors.

How do you optimize websites for search engines?

We use strategies including keyword optimization, high-quality content creation, link building, and improving site speed and mobile responsiveness.

Yes, we can integrate your social media profiles with your website for better user engagement and content distribution.

What is PPC, and do you manage PPC campaigns?

PPC (Pay-Per-Click) is an online advertising model in which advertisers pay each time a user clicks on one of their online ads. Yes, we can manage and optimize PPC campaigns.

How can I track the performance of my website?

We implement tools like Google Analytics for you to track website traffic, user behavior, conversion rates, and other important metrics.

Costs and Pricing

How much does a new website cost?

The cost varies greatly depending on the complexity, design, and functionality required. We provide customized quotes after understanding your specific needs.

Do you have any budget-friendly options for small businesses?

Yes, we offer various packages and solutions tailored for different budget ranges.

What is included in the price for a new website?

Typically, the price includes design, development, basic SEO, and initial content integration. We will specify all inclusions in our proposal.

Are there any ongoing costs I should be aware of?

Ongoing costs can include hosting, domain renewal, maintenance, and any additional support or update services.

Do you offer any guarantees or refunds?

We outline all guarantees and refund policies in our contracts, tailored to the scope and nature of the project.

Client Involvement

How much input do I have in the design process?

Client input is crucial! We encourage you to provide ideas and feedback throughout the design process.

Can I see the design or website before it's finished?

Yes, we provide mock-ups and prototypes for your review and approval at various stages.

What do you need from me to get started on my website?

Typically, we need your business objectives, target audience, content, and any specific design preferences or requirements.

What if I don't like the initial design?

We will work with you to understand your concerns and make revisions until you’re satisfied with the design.

How do you handle changes or revisions in the project?

We have a clearly defined revision policy and process, which will be outlined in our agreement.

Technology and Tools

What technologies do you use for website development?

We use a range of technologies, including HTML, CSS, JavaScript, and various CMS and frameworks depending on project requirements.

Will my website be mobile-friendly?

Yes, we ensure all our websites are responsive and provide a seamless experience across all devices.

Can you integrate third-party tools or APIs into my website?

Yes, we can integrate a wide range of third-party services and APIs as per your needs.

How do you choose the right technology for a new project?

We evaluate your specific needs, budget, scalability requirements, and future maintenance to determine the best technology stack.

Do you offer e-commerce solutions?

Yes, we provide comprehensive e-commerce solutions including shopping cart integration, payment processing, and product management.

Project Timeline and Process

How long does it take to build a website?

The timeline varies widely depending on the scope and complexity. A simple website might take a few weeks, while a complex project could take several months.

What is your development process?

Our process typically includes discovery, planning, design, development, testing, and launch phases, with client feedback integrated throughout.

Can you deliver my project faster for an additional fee?

Depending on our current workload and the nature of your project, expedited delivery may be possible for an additional fee.

How do you handle project delays or scope changes?

We communicate regularly to manage expectations and adjust timelines or costs as necessary.

What happens if I need changes after the website goes live?

We offer maintenance and support packages for ongoing changes and updates to your website.

Hosting and Domain

Do you provide web hosting services?

We offer hosting recommendations and can manage hosting setup and administration for you.

What is a domain name, and how do I choose one?

A domain name is your website’s address on the internet. Choose one that is memorable, easy to spell, and reflects your brand or content.

Can you help me find and register a domain name?

Yes, we can assist with domain name search and registration.

Can I transfer my existing website to a new host?

Yes, we can help migrate your site to a new host with minimal downtime.

What kind of hosting do I need?

The type of hosting depends on your website’s size, traffic, and functionality. Options range from shared hosting to dedicated servers.

Content and Media

Do you provide content creation services?

Yes, we offer content creation including copywriting, photography, and video production services.

How can I make my website content more engaging?

Use a clear, conversational tone, include high-quality images and videos, and ensure the content provides value and answers users’ questions.

Can you help with logo and branding design?

Yes, we can assist in creating a unique logo and cohesive branding elements for your website.

What are best practices for website images?

Use high-resolution images, optimize file sizes for web, ensure proper licensing, and consider using alt text for SEO and accessibility.

Can I use any image I find on the internet on my website?

No, you should only use images you own or have permission to use, or royalty-free images from reputable sources.

User Experience

What is user experience (UX) design?

UX design focuses on ensuring a website is easy, efficient, and enjoyable to use, aiming to provide a positive experience for visitors.

How do you test user experience?

We use a combination of methods including user testing, A/B testing, heatmaps, and analytics to understand and improve user experience.

What are common UX mistakes to avoid?

Common mistakes include confusing navigation, slow load times, non-responsive design, and unclear calls-to-action.

Can you help improve my website's user experience?

Absolutely, we can assess your current site and make targeted recommendations for improvement.

How important is website accessibility?

Very important. An accessible website reaches a wider audience and is often required by law. It ensures that all users, including those with disabilities, can access and use your site.

After Launch

What should I do after my website goes live?

Monitor the site’s performance, collect user feedback, and continue updating content and making improvements based on analytics and user behavior.

How can I promote my new website?

Use a combination of SEO, social media marketing, email campaigns, and possibly paid advertising to attract visitors to your site.

Do you provide any post-launch analytics or reporting?

Yes, we can set up and provide regular reports on your website’s performance metrics and user behavior.

How often should I update my website?

Regular updates are essential for security, performance, and relevance. The frequency depends on your content, industry, and user feedback.

What kind of support can I expect after my website launches?

We offer various levels of support and maintenance packages to keep your site running smoothly and securely.

Ready for Results?

Have questions or need assistance? Our team of web experts is ready to help. Reach out via our easy-to-use contact form, and let’s start collaborating on your next project!

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